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Our consultants are seasoned professionals, selected for their industry and business knowledge, their consulting skills and their ability to work with our clients to achieve results.

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Welcome to Othniel

Othniel Consulting is a company registered in Nigeria. As a strategic management consultant and long-term partner, we provide a full range of services to help you increase visibility, unlock shareholder value, and realize your bottom line. We focus on your most important needs, major concerns, and opportunities in all of the critical functions covering Customer management, strategy, performance management, Finance; talent & organization performance, and retail dynamics.

We work with senior executives and boards of large scale organisations, and mid-size corporate entities firms in the sub-Saharan African. We add a unique Nigeria flair to our advice, combining the best of management approaches whilst adding a commercial innovative touch.

We help companies to improve their customer experiences, drive retention, and loyalty through our proven approach for preparing organizations to deliver world class service delivery while gaining superior customer loyalty.

Our consultants are seasoned professionals, selected for their industry and business knowledge, their consulting skills and their ability to work with our clients to achieve results.

Do you want customers to recommend you – to tell others they have had a great service experience, or staff to share their ideas for improving the customer experience, managers to measure their success at delivering excellent service. Our customer management consulting methodologies will help you to achieve this, and to increase customers delight; to improve productivity and create a more profitable business.

Partnering with top-rated Customer Support Solutions providers give us the edge in our areas of specialty.  Organizations facing strategic challenges need to continually have resources available to assist with achieving this. Hence, Othniel consulting does not only have information and tools for the most customer focused organizations and professionals but also for those just beginning to pursue customer service/experience program.

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