Read Our Success Story for Inspiration

Many companies claim to be customer-centric without ever truly taking the time to determine what that really means or how to get there. At Othniel Consulting, we take change management consulting to a new level; helping organizations develop and implement the strategy that positions the customer at the centre of every key business decision.

We also manage the people elements of a new call centre, brand ambassadors working with you to design your operating model and manage the recruitment of all levels of your people, from senior managers and frontline leaders, to call handling personnel.

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Our Main Features

On her way she met a copy. The copy warned the Little Blind Text, that where it came from it would have been rewritten a thousand times and everything that was left from its origin would be the word.

Customer Experience Management (CEM) Solutions

CEM continuum assessment and mapping

Customer service training

Contact Centre Support Solutions

Customer Service Strategy Development

Contact Centre Start-Ups

Call Centre Outsourcing

Conference/Event management

Home grown and global conference

Our Best Services

Separated they live in. A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradisematic country


Telemarketing (Inbound and Outbound services)

Business Consulting

Business Insurance

Global Investigation

Audit & Evaluation

Marketing Strategy